Loyalty & Retention

Turn real purchase behavior into lasting customer relationships

Keep your best customers coming back—with targeting grounded in what they actually buy, not just how they engage.

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woman applying lipstick in a mirror
Verified Audience
Loyal Beauty Enthusiasts
Ulta • $403.38 • In store
Loyal Beauty Enthusiasts
Verified Audience

ULTA’s most loyal customers, characterized by frequent purchases, high spend, and strong long-term engagement. This segment represents a key driver of sustained growth and revenue.

Why we recommend this

Retaining these high-value shoppers is critical to maximizing customer lifetime value. Strengthening loyalty can drive continued purchases, deeper engagement, and long-term advocacy.

Segment Highlights
5.8x
Avg Purchase Frequency

A better way to drive loyalty in a promotion-driven world

Customer loyalty is harder to earn and easier to lose than ever. Brands face rising acquisition costs, increased competition, and customers who switch quickly when incentives fade. Yet most retention strategies still rely on outdated segments, engagement signals, or one-size-fits-all rewards. Attain grounds loyalty in what customers actually buy—so you can focus on the customers who matter most and stop guessing at what drives them back.

Explore the Attain Dataset
Identify your highest-value customers

Understand who your best customers actually are. Use real purchase frequency, spend, and category behavior to separate true loyalists from deal-seekers and one-time buyers—before you spend another dollar on the wrong segment.

Personalize retention beyond discounts

Stop trading margin for loyalty you're not actually earning. Use purchase-based insights to deliver relevant messaging, rewards, and experiences that reflect how customers actually buy.

Built to power loyalty with real purchase data

Attain captures a complete, verified view of customer purchase behavior across channels, categories, and time. With direct consumer connections and item-level transaction data, brands can design loyalty strategies based on what customers buy—not just how they engage.

use cases

How brands use Attain for loyalty and retention

Starbucks loyalty segmentsHigh-frequency Rewards MembersStarbucks Partner comparisonstarbucks reward campaign
Understand repeat purchase behavior

Analyze real customer purchase patterns to understand frequency, recency, spend, and churn risk. Identify loyal customers, lapsing segments, and opportunities to increase lifetime value.

Starbucks loyalty segments
Re-engage customers with precision

Activate audiences built from verified purchase behavior. Target recent buyers, high-value customers, and lapsing segments with messaging designed to drive repeat purchases.

High-frequency Rewards Members
Optimize retention efforts in real-time

Use live purchase data and cohort performance to adjust targeting, creative, and spend—so retention campaigns stay aligned to customer behavior as it changes.

Starbucks Partner comparison
Measure true loyalty impact

Connect retention efforts to real purchases. Measure repeat rate, incremental revenue, and customer lifetime value to understand which strategies drive lasting growth.

starbucks reward campaign

Built to work across your ecosystem

Attain integrates seamlessly with the platforms and partners you already use—making it easy to activate and measure conquesting strategies without disrupting existing workflows.

The Trade Desk
Amazon
Meta
LiveRamp
Hulu
Spotify
OpenX
Reddit

Ready to make loyalty your most efficient growth channel?

The best way to see the potential of Attain’s unrestricted, live purchase data is through a demo. In 30 minutes, we’ll show you how real subscriber and player data can help you acquire high-value users, grow share of wallet, and drive measurable revenue growth.

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